FREE SHIPPING - Orders of Cabinets over $2000, Rev-A-Shelf over $149, Hardware over $49, All Samples & Sinks
Professional Design Help
Mon-Fri: 9 am - 5 pm EST
Sat-Sun, Holidays: Closed
Contact Support

Claims Submission

We're Sorry

We're Sorry!

Unfortunately with wood products, damage happens from time to time. If you include each SKU and corresponding image of the damage, we will work with the manufacturer to replace the part or cabinet.

Please complete the following steps to help expedite the replacement process:


Step 1: Photograph the Damage

Be sure to take clear photos in ample light, so we can identify and process the claim quicker. Please be aware that we cannot accept more than 10 MB of attachments per e-mail.

Rename File

Step 2: Rename the Files

Please rename the photograph file name to describe its contents. For example: W2430.jpg


Step 3: Send your email to


with your Name and Order # in the subject line and an explanation of the claim with a list of damaged products/SKUs in the body of the email.





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Mailing Address

Kitchen Resource Direct, LLC
701 S Howard Ave #106238
Tampa, FL 33606

Customer Service Hours

Monday thru Friday - 9am - 5pm EST
Saturday & Sunday - Closed

Warehouse Hours

Monday thru Friday- 8am - 4pm EST
Saturday & Sunday - Closed

Need help? We're available at 877.KRD.0088 (877.573.0088)
or email at customerservice@kitchenresourcedirect.com. Prices and offers are subject to change. Copyright © 2014 Kitchen Resource Direct, LLC. All rights reserved.

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